Welcome to Saiyam Trading Company’s Shipping Policy. This policy outlines our shipping procedures and terms for delivering products to our customers. By using our services, you agree to comply with the terms outlined in this policy.
1. Delivery Areas:
Saiyam Trading Company currently delivers within India. We reserve the right to expand or limit delivery areas at any time without prior notice.
2. Delivery Timeframes:
Delivery times may vary depending on factors such as product availability, location, and shipping method selected during checkout. We strive to deliver orders within 15 days from the date of order confirmation. However, delays may occur due to unforeseen circumstances, for which we shall not be liable.
3. Shipping Charges:
Shipping charges are calculated based on the delivery location, order weight, and shipping method selected. Customers will be informed of applicable shipping charges during the checkout process. Saiyam Trading Company reserves the right to update shipping charges without prior notice.
4. Order Processing:
Orders are processed promptly upon receipt of payment. Once an order is processed, customers will receive an order confirmation email with details of the purchase and estimated delivery timeframe. If there are any issues with processing an order, customers will be notified via email or phone.
5. Delivery Tracking:
Customers can track the status of their orders using the tracking information provided in the order confirmation email. Tracking details will be updated once the order is shipped and can be accessed through our website or the designated shipping carrier’s website.
6. Delivery Attempts:
Our designated shipping carriers will make multiple attempts to deliver orders to the specified delivery address. If no one is available to receive the order after multiple attempts, the order may be returned to Saiyam Trading Company. Additional shipping charges may apply for re-delivery attempts.
7. Incorrect Address or Contact Information:
Customers are responsible for providing accurate delivery addresses and contact information at the time of purchase. Saiyam Trading Company shall not be liable for any delays or delivery issues arising from incorrect or incomplete address information provided by the customer.
8. Damaged or Lost Shipments:
In the event of a damaged or lost shipment, customers should contact Saiyam Trading Company’s customer service team immediately to report the issue. We will work with the designated shipping carrier to investigate and resolve the matter in a timely manner.
9. International Shipping:
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. Saiyam Trading Company is not responsible for delays or additional charges incurred during international shipping.
10. Changes to Shipping Policy:
Saiyam Trading Company reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are encouraged to review the policy periodically for changes.